Stripe and payouts
Connecting your Stripe account, the payout schedule, and why this is also the platform's identity check.
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Payouts in the sidebar connects your own Stripe account to the platform and shows your payouts.
In the product this is simply called Stripe. It is your own Stripe account — the money lands there, and Stripe pays you out from it.
It is also the identity check
Stripe's completed verification is the platform's one identity check before a shop may sell. Until it is done, no payment method is offered at checkout — including invoice and cash, which never touch Stripe — and the checkout itself cannot be switched on yet.
The company country you set under Settings → Address is where the Stripe payout account is created, which is why only EU countries, Switzerland and Liechtenstein can be chosen.
The payout schedule
The schedule shown on the page is always the one Stripe reports for your account: daily, weekly, monthly, or manual — where payouts only happen when one is requested.
How you change it depends on the kind of account Stripe gave you:
Apart from that rhythm, nothing else has to be set up in Stripe for your shop to work. Everything else is managed in the 10mShop dashboard.
The one exception: TWINT
For a Swiss shop, Stripe can leave the TWINT switch to you on an account with the full Stripe dashboard. The platform asks Stripe automatically, and the TWINT card in Settings → Payment Methods says when it is not yet on in your own account, with a button leading straight to Stripe Dashboard → Payment methods.
Until TWINT is on in your Stripe account, a TWINT payment on an ordinary order would fail, and subscriptions offer no TWINT at all. In a test account it can still appear in your shop's own checkout — which is not proof that it works.
Fees and what is left
Stripe deducts its transaction fee — roughly 3.2%, depending on method and country — from each payment. Both the fee and the net amount are shown per order.
On a refunded order, Stripe keeps its fee. A fully refunded order therefore shows a negative net: the fee it cost you. The order page's Summary card spells this out as Your payout, Your refund and Left for you.
The Refunds card on the Payouts page is the total that went back to customers, across orders and subscriptions, in the same currency as the lifetime total beside it.