Payment methods
Switching methods on, the bank details Invoice needs, and how cash and pickup differ.
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Settings → Payment Methods. Every method is a card with its badge and name; clicking the card switches it on (highlighted border with a check mark) or off.
A new shop starts with no payment method switched on. Nothing is preselected, and every method — including the last one — can be switched off again, whether or not the checkout is on.
With the checkout on but no method switched on, a warning appears in the section: customers cannot pay, and the shop stays unreachable for visitors until a method is switched on. Switching the checkout off does not put the shop back either — the launch gate wants an active checkout with a method, so a shop whose checkout is off stays a 404 for visitors.
The checkout itself can only be switched on once your Stripe account is verified — even for a shop that only takes invoice or cash, because Stripe's verification is the identity check for every sale. Switching it off always works.
Stripe methods
Cards, wallets such as Apple Pay, SEPA direct debit, TWINT and PayPal, as your Stripe account supports them. See Stripe and payouts for TWINT's extra step in Swiss shops.
Invoice
Switching Invoice on requires bank details in the same section:
| Field | Required |
|---|---|
| Account holder | yes |
| IBAN | yes — the check digits are validated |
| BIC | optional |
| Bank name | optional |
| Payment term in days | yes |
The settings cannot be saved while these are missing or the IBAN fails its check digits, and Invoice is not offered at checkout until they are complete.
The bank details are printed on every invoice paid by transfer, together with the due date and the invoice number as the payment reference. They are frozen into the document when it is issued, so changing your account later never alters an invoice that already went out.
The Swiss QR-bill
A shop with a Swiss or Liechtenstein IBAN gets the Swiss QR-bill instead of printed bank details. Every invoice paid by transfer in CHF or EUR ends with the payment part and the receipt — QR code, account, reference, amount, and the customer's billing address as the payer — across the bottom of its last page, or on a page of its own when the text leaves no room.
The QR-bill box under the bank details has:
- a switch — on by default for a Swiss or Liechtenstein IBAN, unavailable for any other
- an optional QR-IBAN — with one, the payment part carries a QR reference
derived from the invoice number; without one it carries a Creditor Reference
(
RF…) and the ordinary IBAN
The payment part needs your company address complete with street, postal code, town and country. An invoice issued while it is incomplete gets the bank details in text, as before. Existing invoices are never changed.
Cash
Cash is a payment method like any other. It is separate from collection in person, which is switched on under Settings → Shipping & Delivery.
A customer may combine them freely: collect an order paid by card, or pay cash for something that ships.
Not for subscriptions
Invoice and cash never apply to subscription products — subscriptions always bill through Stripe. In a shop whose products are all subscriptions, both offline methods are automatically switched off and their toggles locked, and the card says why. They unlock as soon as a non-subscription product exists.
Reconciling invoice payments
When the money for an invoice order arrives by bank transfer, you can either mark the order paid by hand or import your bank file. See Importing bank payments.